Your privacy is our priority. Find out exactly how skykasino collects, uses and protects your personal data in every interaction on our platform.
Every aspect of data management at skykasino is built on these principles to ensure your privacy is always protected.
All data transmitted between your device and skykasino's servers is encrypted using 256-bit SSL encryption – the same technology used by leading banking institutions.
You have the full right to access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting us.
Members' personal data is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring.
Skykasino has never and will never sell, rent or share your personal data with third-party marketing companies or advertisers without your explicit consent.
The SkyKasino Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are fully upheld.
You may choose to receive or opt out of any marketing communications from SkyKasino. This preference can be changed at any time via your account notification settings.
Skykasino ("we", "Platform") is fully committed to protecting the privacy of every individual who uses our platform. This Privacy Policy explains in detail how we collect, process, store and protect your personal data when you register, log in or use any service on skykasino.
This document should be read together with Terms and Conditions and Responsible Gaming Policy us. By using the skykasino platform, you agree to the collection and use of your personal data as described in this Privacy Policy.
This Privacy Policy applies to all users of the SkyKasino platform, including registered members, website visitors, and anyone who interacts with our platform through any official channel.
Skykasino only collects personal data that is necessary for legitimate and clearly stated purposes. The following are the categories of data we collect:
We do not collect sensitive data such as health information, religious beliefs or political views unless specifically required by applicable anti-money laundering compliance laws.
Your personal data is collected through the following methods:
Data is collected directly when you complete the registration form, submit KYC documents, contact our customer support team, or update your account profile.
While you browse our platform, our system automatically records technical data such as your IP address, browser type, pages visited and time spent on each page. This information is collected through cookies, pixel tracking and industry-standard analytics technology.
In some cases, we may receive information from licensed third-party identity verification partners for KYC purposes, or from payment service providers when processing your financial transactions.
Skykasino uses your personal data only for legitimate and necessary purposes. The following is a summary table of data usage purposes:
| Purpose of Use | Types of Data Involved | Legal Basis |
|---|---|---|
| Registration & Account Verification | Name, email, phone number, KYC | Contractual compliance |
| Financial Transaction Processing | Banking details, transaction history | Contractual & legal compliance |
| Security & Fraud Prevention | IP address, activity logs, device data | Legitimate interests of the platform |
| AML/KYC Regulatory Compliance | Identity documents, source of funds | Legal obligation |
| Customer Support | Email, phone number, account history | Contractual compliance |
| Marketing Communications (with consent) | Email, phone number | Member consent |
| Platform Improvement | Technical data, usage patterns | Legitimate interests of the platform |
Skykasino will not use your personal data for any purpose other than those stated above without first obtaining your renewed consent.
Skykasino does not sell your personal data. However, we may share data in the following limited circumstances:
We work with trusted service providers to handle specific platform functions, including payment gateway providers, KYC verification companies and analytics platforms. All such providers are bound by strict confidentiality agreements and may only use your data for specified purposes.
Skykasino will disclose your personal data to the relevant authorities where required by Malaysian law, court order or directive from a legitimate regulatory body. This includes cooperation with investigations related to money laundering or other illegal activities.
If skykasino is involved in a merger, acquisition or sale of assets, your personal data may be transferred to the acquiring party. You will be notified via email or platform notification before any such transfer takes place.
Skykasino never shares your personal data with marketing companies, advertisers or third-party data brokers. Any communication claiming to be from skykasino that requests your personal information through unofficial channels is fraudulent.
Skykasino continually invests in the latest security infrastructure to ensure your personal data is always protected. The security measures we implement include:
While no system can guarantee 100% absolute security, skykasino applies the highest industry standards to minimise the risk of data breaches or misuse of your data.
Skykasino retains your personal data only for as long as necessary to fulfil the stated purposes or as required by law. Our data retention guidelines are as follows:
Once the retention period expires, your data will be securely deleted or anonymised using methods that comply with industry standards.
As a skykasino member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:
Right of Access: You may request a copy of the personal data we hold about you at any time.
Right to Rectification: You may request correction of any inaccurate or incomplete data.
Right to Erasure: You may request deletion of your personal data, subject to any legal obligations binding upon us.
Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
Right to Data Portability: You may request your personal data in a machine-readable format for transfer to another platform.
Right to Restriction of Processing: Under certain circumstances, you may request that the processing of your data be temporarily restricted.
To exercise any of the above rights, please contact our privacy team via email at [email protected]. We aim to respond to all requests within 30 days calendar days from the date of receipt.
Skykasino uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. There are several types of cookies we use:
These cookies are required for core platform functions such as login session authentication, security and language preferences. They cannot be disabled as the platform will not function properly without them.
We use analytics tools to understand how members use our platform — which pages are visited most frequently, how long they spend, and where they encounter issues. This information is used solely to improve the user experience.
These cookies store your preferences such as language settings, display theme and game preferences so you do not need to reset them each time you visit the platform.
You may manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the SkyKasino platform.
The skykasino platform may contain links to third-party websites or services such as game providers or payment gateways. This Privacy Policy applies solely to the skykasino platform.
We are not responsible for the privacy policies or data security practices of any third-party platforms. We recommend reading the privacy policy of each platform you visit separately before providing them with any personal information.
Any interaction you have with third-party websites is at your own risk. skykasino has no control over the content, privacy policies or security practices of other platforms.
The skykasino platform is strictly restricted to individuals aged 18 years and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we discover that personal data of a minor has been collected without proper age verification, we will take immediate action to delete that data and close the account in question. Parents or guardians who become aware that their child has provided personal data to skykasino are requested to contact us immediately.
Skykasino reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements or service improvements. The "Updated" date at the top of this document indicates when the last amendment was made.
Material amendments will be communicated to members via their registered email or in-platform notification at least 14 days before taking effect. Continued use of the platform after the effective date will be deemed as acceptance of the amended policy.
We recommend that you review this Privacy Policy periodically. If you disagree with any amendments, please contact us to discuss available options before the effective date.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact our privacy team:
For complaints regarding data subject rights, please state the type of request (access, correction, deletion, etc.), your full name and account number to expedite the review process. All requests will be handled in strict confidence.
If you are unsatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body.
Your personal data is always protected with SkyKasino. Register now and enjoy a safe, fair, and enjoyable gaming experience with complete peace of mind.